Shipping policy
Last updated: June 2026
Thank you for shopping with Venturis.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Estimated Delivery Times
Estimated delivery times may vary depending on the destination country, customs processing, and local carriers.
Typical delivery estimates:
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United States: 6–13 business days
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United Kingdom: 4–7 business days
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Germany: 6–10 business days
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Spain: 7–10 business days
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Other countries: 7–20 business days
Please note that these delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available and update within the carrier's system.
Shipping Costs
Shipping costs are displayed during checkout before payment is completed.
From time to time, Venturis may offer free shipping promotions or special shipping discounts.
Delays
While we work hard to ensure timely delivery, Venturis is not responsible for delays caused by:
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Customs inspections or customs clearance procedures
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Weather conditions
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Carrier disruptions
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Public holidays
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High shipping volumes
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Circumstances beyond our reasonable control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
Lost Packages
If you believe your package has been lost in transit, please contact us at:
We will investigate the issue with the shipping carrier and work to find an appropriate solution.
Contact
For shipping-related questions, please contact:
We aim to respond within 24–48 business hours.